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Steve Jobs' Replies to Customers are Typically Short
Apple and Macintosh | Reads from WWW
Mon 23 Nov 2009

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Recently, The Little App Factory got into a bit of a tussle with Apple over their popular Mac app iPodRip, an app which allows users to copy songs from their iPods and iPhones back to their Mac. That's not much of a problem in itself, but Apple recently sent a letter to The Little App Factory stating that the application's name infringes on their iPod trademark.

The company's CEO John Devor prompty emailed Jobs with a long explanation starting his case. Job responded of course, but it was typically curt and straight to the point - "Change your apps name. Not that big of a deal."

In October 2008, Jobs again responded to an angry who complained about the removal of FireWire from their new MacBooks with an equally short reply.
NetworkWorld - Well we can certainly deduce one thing from Jobs' response - he was born to Tweet!

Jobs doesn't respond to customer emails too often, but when he does, they're always short and too the point.

In October 2008, Apple created quite a stir when it removed Firewire connectivity from its new line of MacBooks.  An angry "Apple fan" took it upon himself to email Jobs and criticize Apple's decision to wean its consumer products off of Firewire.

To read the original article and to see Jobs' email exchanges in its entirety, click here.



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